(not open to public)
21 Inverteign Drive
Free Phone 0800 0830561
Main Office 01626 683139
9:00am to 5:30pm Mon to Fri
The Good Life Studios Ltd
T/A Alive Studios
Registered in England & Wales
VAT No. 137630908
IMPORTANT - Visits to our premises is by prior appointment only
We accept orders by post, and we also offer a brilliant free courier service (see below).
We understand that some customers would prefer to hand-deliver their material, and this is not a problem, but please be aware we can’t invite you in to go through your films with you, or provide an on-the-spot quote – it is drop-off only. You can either place the order online, then drop off the films, or leave a box with us and we will assess and email you a quote with 24 hours of drop-off.
We operate this way to ensure the safety and security of our client’s films. By keeping the public off-site, we can guarantee absolute safely and privacy.
WE COLLECT YOUR FILMS FOR FREE
For over 15 years, we have been collecting our customer parcels by courier and it’s a great service. We always contact you as soon as your box arrives, and keep in constant contact with you to advise at each stage of production, how your order is progressing, and we then contact you again upon completion to arrange return delivery – FREE for UK mainland.
You can also access information about your order 24 hours a day via our brilliant Order-Progress system. This tells you exactly what stage of production we are at, when you can expect your order back and your money status. You can also chat directly to your editor through the system, making notes for him about your order at any time. We are always on hand to answer your questions, and please feel free to ask to speak directly to your editor – we always enjoy speaking with our customers 🙂