What
is the best format to archive my footage?
Alive Studios strongly
recommend customers to order an archive copy
of their transfer on dv tape.
This
highly versatile, high quality, long-lasting
format allows you to easily edit your films
at a later date, and the nature of the tape
is very durable and far harder to damage than
a DVD. Whilst many customers order AVI files
for editing,
you will find a miniDV or HDV (hi-Def) tape a
better permanent storage format.
If you want to safely store this important film for generations to come, then
this is a great option.
(for commercial use, we also offer DV Cam and ProRes)
Media format times
1h 20mins for
DVD - 2h for Blu-ray - 1h for miniDV or HDV - 18mins for AVI & QuickTime Discs - 184mins for DVCam
Do you keep a backup?
Yes. we retain a backup of the DVD's
we produce for 30 days You
can request extra copies on DVD within 30 days for just £15. (This allows upto 6 hours of film. If you have more than 6 hours, then you will be charged £15 for every 6 hours). (we do not make backups of Blu-ray discs, mini DV tapes or uncompressed formats).
What
are DVD/Blu-ray Menus?
Imagine the Index page of a book - A list
of chapters allowing you to quickly jump to any part
of the story with ease.
DVD/Blu-ray chapters are just the same. You have a main Index
screen which lists all the chapters. Using your DVD/Blu-ray remote
you can select the chapter you want to view and hey presto
you're there! No more fast-forwarding to your favourite
part, it's all at the touch of a button. DVD/Blu-ray Menus are
also great for recording important information about
each piece of film for your future generations - Who,
When and Where...
How long will my order take?
Our normal turn-around for Video tapes is 2-3 weeks, but please allow longer for busy periods
such as Christmas.
If your order is needed for a particular
date please call the Studio and ask for a current lead-time,
then clearly indicate your desired date when ordering.
We can often turn-around orders on the day on special
request so if you've left it a little late for that
important anniversary do give us a call - it's worth
asking!
Can I post my order to you?
Yes. We operate a world-wide service so accept
orders from anywhere in the UK and abroad. When posting your videos please carefully wrap them in
bubble-wrap or other appropriate protective packaging, then send using Special Delivery or a courier such as
TNT.
Limited time only - Orders OVER £300 can request this collection service COMPLETELY FREE!!!
Call 01623 827643 to arrange your collection now.
Please note that films cannot be insured due to their
age and indeterminate value, so any insurance you take
out when posting will not be valid in the event of a
lost parcel. The most important thing is to make sure
you label the package as 'Fragile' and use a service
that is traceable such as recorded or special delivery.
Will my DVD Play in the USA?
Our DVDs are region-free. So long as the TV
can play PAL then that's all you need to know.
If you
require a version in NTSC (USA Version) instead please specify this
with your order.
What are your terms and conditions?
Click
here to read them.
Can I edit my DVD myself?
For full information about editing on your computer, please visit our support page.
Do you copy-protect the DVD's?
No. You are free to make your own copies.
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