My Film is Bad
With our Phoenix system running cine film at such a high quality, we're very proud of the work we produce. Even the captured film alone is usually nicer to look that than the projected film and with the extra touches and modifications made by the editors, the film we produce is the choice to watch over the original projector film.
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However, if you have your film transferred with us and feel as though the final product is not as good as it should have been then all you need to do is get in touch. We make a backup copy of all our work so we can put the film on and take a look ourselves. We have so much transfer work come in that our machines never stop and our editors have great experience with cine film and have seen a vast range of quality of film over the years, meaning they'll be able to see if the issues you're having are there. |
There are manyissues surrounding this however that can make it hard to judge if the transfer is poor. Each T.V. set is different and what might not look quite as good for you may look much better on another screen so it may be an idea to try the film on another television set. All of our film is tested/viewed on plasma screens.
The only way for us to truely tell that the film is not up to par is for you to send your cine film reels back in for us to compare, and if the transfer isn't up to scratch then we'll re-run the transfer.
This scenario was extremely rare even before the phoenix system was introduced so we don't expect you'll have any issues with the final product! |
